Frequently Asked Questions (FAQs) about orthotics, orthopedics and pedorthic problems


What is a foot orthotic?

A foot orthosis (or orthotic) is an apparatus that, when inserted into proper footwear, helps to alleviate foot problems caused by disease, congenital defect, overuse or injury.

When is a prescription for foot orthotics needed?

Generally, a prescription in not needed to relieve minor aches or pains. When a medical condition is present in the foot – such as arthritis, diabetes or poor circulation – a prescription is standard.

How does the process work?

  1. Visit your local Footech™ representative for a complete evaluation of your bio-mechanics (walk)
  2. Your Footech™ representative will take a cast or computer-assisted mold of your feet.
  3. Using the mold of your feet, your Footech™ representative will then precision mill your new set of custom foot orthotics and help you properly fit them to appropriate footwear.

Why are custom made orthotics better?

Unlike shoe inserts bought over the counter, custom-made orthotics are medical devices that support and gently reposition the heel, arch, muscles, ligaments, tendons, and bones in the feet, enabling these structures to work together as nature intended, to make each step you take pain-free.

Will I need more than one pair?

That completely depends on your lifestyle. For example, orthotics created for a running shoe would not work in a thinner dress shoe. Hence, materials and configurations vary on how you will use the insole. Since foot orthotics are created for different needs, many people order more than one pair. Just let us know your lifestyle and usage, and we’ll do the rest.

How long will they last?

The lifespan of your custom orthotics depend on your individual life style and wear patterns.

Will my insurance cover custom orthotics and footwear?

Orthotics, appropriate footwear and shoe modifications are not always covered benefits. However, patients may be eligible for partial of full reimbursement for orthotics and footwear prescribed to accommodate or correct a medical condition. Please verify your coverage with your individual insurance provider and plan.

Will my feet hurt at first?

No. Foot orthotics should not create new pain or aggravate existing pain. However, there is always a break-in period for anything new, so they might feel a bit uncomfortable at first. If your orthotics cause you any type of pain, it’s important that you contact your certified professional.

Will my orthotics cause leg and back discomfort?

Some people who are new to wearing orthotics may experience some mild leg or lower back discomfort. This is perfectly normal and is a result of the new realignment of the lower extremities and pelvis. Muscles and ligaments will need time to readjust to improvements in realignment. While many new orthotics users never experience discomfort, those who do usually notice that it disappears within a couple of weeks.

Will I need specialized orthotics for sports?

You can use your new orthotics to enjoy a wide range of activities- including many sports that do not involve excessive impact on the feet. For higher impact sports, Footech technicians can provide specialized sports orthotics developed to fit into a variety of sports shoes.


What is pedorthics?

Pedorthics (ped-or’-thiks”) is the design, manufacture, modification and fit of footwear, including foot orthoses, to alleviate foot problems caused by disease, overuse, congenital defect or injury.

What is a certified pedorthist?

Acting as part of the allied health care team in an effort to keep people as mobile as possible, a certified pedorthist studies footwear construction and modification, foot orthotic materials and fabrication, and lower extremity anatomy, physiology and biomechanics.

How much does pedorthic care cost?

Pedorthic care, undertaken at the onset of a foot condition, can reduce pain and a later need for hospitalization or surgery. Charges for pedorthic care are based on the footwear, modifications and/or orthotics needed. The cost of pedorthic services and products varies depending on factors like materials used and complexity of the problem(s).

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